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Welcome to
The Meadows Surgery

Tel: 01832 734 444

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Our Achievements

We are proud to be an accredited Training Practice.  This means we have been approved to train GP Registrars/ GPST (GP Speciality Training) doctors in conjunction with Health Education England (HEE) to gain experience in general practice.

Our trainees are fully qualified, GMC registered doctors who have a least 2 years’ experience in a hospital setting prior to entering the training programme.
 
Trainees are the Meadows are closely supervised and have regular teaching and review sessions with our Education Supervisor and Lead GP Partner; Dr De Silva. Dr De Silva will also conduct reviews and assessments of their progress.
 
We hope our patients will welcome and encourage the GP trainees at our practice. There is a national shortage of Doctors working in General Practice and this is a positive process for the GPST, the practice, the NHS and most importantly our patients.
 
Our current Registrar is: Dr Youstina Makar.
We are committed to using NHS resources appropriately while ensuring patient safety, equity, and quality care. Please be aware that the NHS advises against combining private and NHS care for the same condition. Medications prescribed by a private provider must be managed by them.
 
If you pursue a private pathway for ADHD/ASD, you will need to obtain your medication from the private specialist. Alternatively, you may choose to be referred to the NHS team for review and medication management based on your diagnostic report.
 
Our surgery does not enter into shared care agreements with private providers. This avoids assuming responsibility for treatments outside of the NHS framework. Patients prescribed medications by a private provider must obtain private prescriptions for the entire treatment course. Should you wish to transfer from private to NHS care, a full transfer of responsibility, including prescribing, must occur.
 
Please ensure you understand the costs of private care and facilitate communication between your private provider and  The Meadows Surgery. Additionally, verify the qualifications of any private providers involved in your care.
 
While waiting times to see a consultant on the NHS can sometimes be lengthy, this ensures you receive a comprehensive treatment plan. You will be seen by a specialist, prescribed medication, and carefully monitored until your condition stabilises. Your care will then be transferred to your GP, who, as an NHS provider, will continue to manage your ongoing treatment under a shared care protocol.
 
NHS shared care means that your consultant and GP will collaborate to ensure consistent and effective management of your treatment. The consultant will continue to oversee certain aspects of your care, while your GP will take on the day-to-day management, offering continuity and support.
 
We appreciate your understanding and are committed to providing the best care possible.
 
We are dedicated to upholding NHS values and providing the best possible care.
We are unable to prescribe medications such as Ozempic or Mounjaro for weight loss purposes – these medications are currently managed by specialist weight management services. Wight management appointments are available with our healthcare assistant.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999

Our Responsibility to You

  • All patients will be treated with respect, kindness and dignity, irrespective of ethnic origin, religion, cultural beliefs, sex or age.
  • We are committed to providing the best possible medical care for you.
  • Doctors and all Health Professionals will begin their surgeries at the specified time unless a medical emergency prevents this.
  • You will be advised of treatment options and kept informed about your heath and likely outcome of your illness.
  • You will have access to your own medical records
  • We will offer Healthy Living advice.
  • To provide information about services available.
  • You will receive urgent medical attention when required.
  • We will welcome any suggestions you may have to improve the level of service offered to you.
  • Complaints will be dealt with under the NHS Complaints Procedure.
  • We offer the facility of a chaperone for intimate examinations.

Your Responsibility to Us

  • We expect you to be courteous to the Doctors, all Health Professionals and staff at all times.
  • We expect you to attend for your appointment at the time given and give us adequate notice should you need to cancel.
  • Provide accurate and up-to-date information about your health and personal details.
  • Follow medical advice and prescribed treatment or discuss any concerns with us.
  • Use NHS resources wisely so we can care for everyone who needs us.
  • Be patient and understanding – demand for NHS services is very high, we will alays do our best to help.
  • We expect you to come to the surgery unless you are too ill to attend.
  • Attend for reviews and tests relevant to your condition and to monitor medications you may be prescribed.
  • Help yourself by maintaining a healthy lifestyle.

Working together is a two-way agreement. By working together with mutual respect and understanding, we can ensure the best possible care and experience for all of our patients. 

Further information can be found by visiting: https://www.england.nhs.uk/publication/you-and-your-general-practice/

Latest News

Important Information About our Online Consultation Tool – October 2025

3rd October 2025

We are pleased to be able to offer an online consultation tool as part of our service. They can be […]

read more about Important Information About our Online Consultation Tool – October 2025

Blood Test Information

16th September 2025

Routine blood tests: Please book a blood test using one of the following options (the request is on the system, […]

read more about Blood Test Information

We are a learning disabilities star award practice

15th August 2025
read more about We are a learning disabilities star award practice

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Meet our Healthcare Professionals

Meet the NHS’s healthcare team working with your GP so your needs are met in the best possible way

Meet the NHS’s healthcare team working with your GP so your needs are met in the best possible way

Paramedics

Meet our paramedic – working alongside GPs to meet patients’ healthcare needs.

First Contact Physiotherapists

Meet our first contact physiotherapist, working alongside GPs to meet patients’ needs.

Clinical Pharmacists

Meet our clinical pharmacist, working alongside GPs to meet patients’ needs.

Social Prescribers

Meet our social prescriber – working alongside GPs to meet patients’ healthcare needs.

Mental Health Practitioners

Meet our mental health practitioner – working alongside GPs to meet patients’ needs.

Pharmacy Technicians

Meet our pharmacy technician – working alongside GPs to meet patients’ healthcare needs

Health and Wellbeing Coaches

Meet our health and wellbeing coach – working alongside GPs to meet patients’ healthcare needs.

Care Coordinators

Meet our care coordinator – working alongside GPs to meet patients’ healthcare needs.

Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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