If your medical requirements are urgent in nature you should still contact the surgery directly on 01832 734 444 between 8am and 6.30pm or 999 if life threatening, e.g. chest pain, stroke etc.
Please do not use this service for administrative purposes e.g. referral queries, medication requests, test results etc., continue to contact the surgery for these requests.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:
- Access advice
- Book appointments online
- Request Repeat Prescriptions
- Request Fit or Sick Notes
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP practice, you simply click on the “request an appointment” button.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.