SystmOnline
If you need to take medication on a regular basis your doctor may decide to issue you with repeat prescriptions which will remove the necessity for you to be seen every time you need a fresh supply of medicines. All repeat prescriptions are produced on the Practice computer system, and you will be given a repeat slip listing the medication that you can order without seeing the Doctor.
Other Ways to Order Your Prescriptions
- In Person:
Return the computerised repeat prescription slip indicating the medication you require to reception. A box is provided in reception to enable you to deliver your prescription without having to wait. You may also put the repeat slip into the postbox outside the front doors. - By Post:
Post (using a secure tracked postal service) the computerised repeat prescription slip indicating the medication you require, to the surgery, enclosing a stamped self addressed envelope if you wish us to post the prescription back to you. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class. - Pharmacy:
Some of the local pharmacies offer a collection service for the surgery.
In the interests of safety, we do not accept requests by telephone.
When will my Prescription be ready?
Prescriptions will be ready for collection in 2 working days (longer by post) if you will be picking the prescription up from the surgery.
| Request Received | Script Ready By |
|---|---|
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday | Tuesday |
| For Example A script received on Tuesday at 4pm will be ready for collection on Thursday after 4pm. |
Please request repeat prescriptions well in advance of public holidays, etc.
For those that request their prescription be sent to a local pharmacy then the time will be dependent on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.
Useful Information
Each drug has two names – the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.